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This topic broadens our discussion of operational excellence in Healthcare started in Part 1 by opening discussion focused on the Key Performance Indicators (KPIs) used within healthcare that accurately reflect the focus and progress towards achieving operational excellence through improved efficiencies. Whether you are from a payer, insurer, provider, or IT solutions background, . . . → Read More: Leveraging Information Technology to Achieve Operational Excellence in Healthcare – KPIs (Part 2) This discussion topic broadens our view of operational excellence in Healthcare by opening discussion focused on the limiting factors within healthcare that impede or prevent a more robust application of IT as a tool towards reducing cost and achieving excellence through improved efficiencies. Whether you are from a payer, insurer, provider, or IT solutions . . . → Read More: Leveraging Information Technology to Achieve Operational Excellence in Healthcare – Roadblocks and Challenges (Part 1) This article focuses on the thinking, issues and opportunities surrounding Electronic Settlement for reimbursements to healthcare providers and to workers compensation claimants. The direct costs in utilizing paper payments for reimbursement are fairly easily calculated. The real issue and opportunity is with indirect costs and non-financial benefits (Is there really such a thing as . . . → Read More: The Hidden Benefits (and costs) of Electronic Provider Payment – More Than Saving a Stamp? (updated 06-21-10) |
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